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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up window will show up. It offers exhaustive information about all the operations that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive selection of how-to videos clarifying how to use our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a peek at our extensive Frequently Asked Questions section, which contains questions asked by real people and provides practical solutions. We frequently "revamp" our FAQ section with new Q&A's so as to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can get in touch with our excellent team of support engineers available 24/7/365 and ready to assist you with any query. Each trouble ticket you open will be replied to within one hour (the average support ticket response time being about twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 304256

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com